Where in the world have you been dear 13?
Fighting The Evil Empire of Cellular domination and control.
Why, whatever are you talking about?
What I am speaking of should not fall on fragile ears, lest the evil ones infiltrate the passageways of thought, choice and blue-tooth compatibility.
Let no man, woman, or Pre-teen, be held responsible for technological malfeasance...let us all be treated with dignity and humane communications...let humans have, what is to further more be known as "The final say" regarding disputes involving any and or all computerized billing procedures.
Say I, the woman who used 3983 minutes OVER my 1000 (plus nights and weekends) minutes during a time span of ten (10) days, a time span which also included my move, the day of which, I apparently did nothing but talk on the phone from 6:47 a.m. to 8:15 p.m.-non-stop, to everyone in central Oklahoma.
My normal $58.00 phone bill, which has been paid on time every month for the last two and a half years...skyrocketed, almost over night, to a whopping $448.23
...and there is nothing I can do about it...
...because the computer says I used the minutes...it is so.
$448.23 (4983 minutes) all calls that are only two and three minutes long.
I've been lucky I guess, in that I've never had anything like this happen to me...the problem is, well, there's a couple. One, I don't have the money to pay it if they force me too, Two, I'm in the process of clearing up my past credit from being with whatshisname, and cannot-absolutely cannot have anything new added to it...I need my non-traditional credit here, which is bills paid on time...this is important to my future.
And three, I DIDN'T USE THE STUPID MINUTES!!!!
I don't know how to handle this crap...the FOUR supervisors I spoke with today, all told me the same thing... it won't matter if I go through and highlight the calls, and they do an "In House" investigation...
It won't help...I still have to pay it.
How did that newbie, who had to get the kid in the neck brace from "16 Candles" to hawk their goods, get to be a corporate giant?
By having customers like me pay their bills every month, that's how.
Good for the kid in the neck brace, and good for the newbie...but obviously not good for me.
Hey, what if all the U.S. Hell-ular customers refused to call anyone for a week, you know, really took advantage of the "Call Me" minutes...what the heck would happen to the kid in the neck brace...what's her name anyway, isn't she the ugly Arquette sibling or something?
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